Please Contact Me

We appreciate the feedback!

We're glad you've received your TRAK 2.0 kayak, but understand if you need some more time or have questions for us. If you've indicated you need some help, our team will be in touch soon! Please reach out to us at anytime for help in getting the most out of your TRAK 2.0 kayak. Our TRAK Foundations video series is full of how to guides for beginner paddlers and those new to TRAK. Click the video below to start your journey to becoming a more proficient paddler!

Still have questions?

The TRAK team is standing by to support you and your TRAK kayak. Get in touch to see how we can help!
For shipping information, visit our Orders page.
For tips, tricks and troubleshooting, visit our FAQs page.

Customer service

Real people. Real paddlers. Call or text with questions: 250-797-8725 ('TRAK')

Kayaks Ship Free 🇺🇸

Anywhere in continental USA. NO duties or tariffs upon delivery.

Friends & Couples Pricing

Buy two or more TRAK kayaks and SAVE! Contact us for more information.

7 Year Tip-to-Tip Warranty

Our fault? We fix. Your fault? We help.

Does something not look quite right to you?

As a global kayak company, we're used to answering tough questions about shipping.

If the shipping quote in your shopping cart doesn't make sense, or you want to get clarity on how we handle importing to your region, don't hesitate to email us (info@trakkayaks.com) or reach out by WhatsApp with your questions: 250-797-8725 ('TRAK').

Chat with a real TRAK owner near you.

Let's talk!

Book a 10 min call with Caleb @ TRAK HQ