Support

 



TRAK is a customer-inspired company built on a network of authentic relationships – to know you is to serve you. Get to know us whether you're an owner or a fan!

 

If you're a TRAK Owner please go here if you need to register your Warranty, or fill out a Support Form on our Contact Page.

 

Our Promise for Support:

If you have a problem with your TRAK – call us. We stand behind our product and its performance with a 7 Year Tip-to-Tip Warranty, and we are committed to providing a welcoming, respectful, and educational experience for our customers and fans. Please don't hesitate to reach out to us with questions or comments. We're here to serve – whether that's providing answers, technical solutions or product repair and replacement. We certainly don't know it all, but we have a resourceful community of TRAK owners and Pilots worldwide and they are constantly contributing to an expanding body of experience and knowledge. 

We always want to hear about your experience; about where you've paddled and what you have discovered with your TRAK. We value your reviews, and welcome you to leave one here.

With gratitude, 

The TRAK Team

Before you paddle off...

We'd like to help.

If the shipping quote in your shopping cart doesn't make sense, or you want to get clarity on how we handle importing to your region, don't hesitate to email us (info@trakkayaks.com) or reach out by WhatsApp with your questions: 250-797-8725 ('TRAK').

Click 'here' to see reviews from real TRAK Owners.

Happy paddling ahead!

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