Support

TRAK is an H2H customer-inspired company built on a network of authentic relationships – to know you is to serve you. Get to know us whether you're an owner or a fan!

If you're a TRAK Owner please go here if you need to register your Warranty, or fill out a Support Request Form.

If you're trying or buying a TRAK go here if you're looking for some support on the Order Process

Our Promise for Support:

If you have a problem with your TRAK – call us. We stand behind our product and its performance with a 5 Year Tip-to-Tip Warranty, and we are committed that your experience with our company and our product is completely satisfying. We know our product better than anybody. We're here to serve – whether that's providing answers, technical solutions or product repair and replacement. We always want to hear your experience, about where you've paddled and what you have discovered. We certainly don't know it all but we have a resourceful community of TRAK owners and Pilots worldwide and they are constantly contributing to an expanding body of experience and knowledge.

Before you paddle off...

We'd like to help.

If the shipping quote in your shopping cart doesn't make sense, or you want to get clarity on how we handle importing to your region, don't hesitate to email us (info@trakkayaks.com) or reach out by WhatsApp with your questions: 250-797-8725 ('TRAK').

Click 'here' to see reviews from real TRAK Owners.

Happy paddling ahead!

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